Store Credit Policy

1.1   You must have registered for an account with Treasure House (“Account”) in order to purchase goods on our Site. Products advertised for sale on our Site can be purchased using a Store Credit in Pounds (as defined in clause 1.2 below) or can be bought by credit card payment or via PayPal.

1.2   A Store Credit in Pounds is uploaded to your Account in exchange for pre-owned clothes. The supply of a Store Credit in Pounds in exchange for pre-owned clothes is dealt with at clause 9 in our Terms & Conditions Page.

1.3  The Store Credit in Pounds is neither a bank account nor any kind of payment instrument. You can spend your Store Credit in Pounds only to buy items on and the Store Credit in Pounds cannot be returned in cash or transferred back to a registered user (neither via card transfer nor via PayPal transfer). 

1.3   You can check how much Store Credit in Pounds you have received and accrued by logging into your Account at any time after you have registered with us.

1.4   We reserve the right to close your Account if it is inactive for more than 365 consecutive days. Periods of inactivity will run from the last clothes submission or purchase by you. You will lose any Store Credit in Pounds into your Account if we close your Account due to inactivity. We will send an email to the email address you have registered with us 30 days before we close your Account confirming the options available to you.

1.5   If you choose to terminate your Account whilst it is in credit you will lose any Store Credit in Pounds accrued to your Account.

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